We bring our group facilitation programs to your organization based on your group’s specific professional development needs.

Effective meeting management and group facilitation skills allow managers and leaders to produce desired outcomes and encourage and maintain group processes, team dynamics, and synergy.

These core competency skills serve to: 1) keep meetings on task; 2) Enable leaders to effectively design, lead, and facilitate all types of meetings; 3) facilitate the strategic planning process; and  4) build team cohesion.

Click on each title to view details.

Organizations often identify strong training needs but lack the internal capability to consistently deliver high-quality learning experiences. This program is designed to help organizations transform subject matter expertise into engaging, effective, and sustainable internal training programs. 

This highly customized offering supports teams in designing, refining, and delivering internal training with confidence and consistency. Participants receive hands-on coaching in both instructional design and facilitation skills, ensuring that learning experiences are engaging, practical, and aligned with organizational goals. 

The focus is on building internal trainers who can confidently deliver content, engage participants, and sustain learning impact over time. 


Train-the-Trainer modules can include: 

Dynamic Presentation and Facilitation Skills 

  • Structuring content for clarity, flow, and engagement 
  • Strengthening delivery through presence, pacing, and voice 
  • Using visual aids effectively to support learning 
  • Managing nervousness and building presenter confidence 
  • Facilitating alongside a co-trainer or partner 

Adult Learning and Instructional Design 

  • Understanding how adults learn best 
  • Designing engaging, outcome-focused learning experiences 
  • Adapting delivery to different learning styles 
  • Increasing participation and engagement in group settings

Engagement and Group Facilitation 

  • Creating a strong learning environment from the start 
  • Setting expectations and reinforcing learning objectives 
  • Encouraging participation and meaningful dialogue 
  • Using humor and interaction to strengthen engagement 
  • Maximizing involvement through activities and discussion 

Managing Challenges in the Training Environment 

  • Navigating difficult or disengaged participants 
  • Maintaining flow while adapting to group dynamics 
  • Using observation, questioning, and feedback to guide discussions 
  • Addressing sensitive or complex topics effectively 

Technology and Delivery Logistics 

  • Preparing and managing presentation technology 
  • Enhancing engagement through digital tools 
  • Planning for room setup and delivery logistics 
  • Responding effectively when technical issues arise 

Curriculum Design and Program Development 

  • Reviewing and refining training content and structure 
  • Strengthening facilitator guides, materials, and presentations 
  • Aligning training content with organizational goals 
  • Providing observation, feedback, and coaching for facilitators
 
Delivery

In person for your organization’s group.

Suitable for:

Groups of at least 5 participants; no maximum size limit.

Length

One to three full days plus optional curriculum review meetings, observation, and coaching sessions.

Location

The training will be held at your site or a venue rented by your organization.

Effective strategic planning requires more than setting goals. It requires alignment, shared understanding, and a disciplined process for turning vision into execution. Without a structured approach, organizations often struggle with unclear priorities, misaligned efforts, and inconsistent follow-through. 

This highly interactive facilitated session guides leadership teams through a structured, collaborative strategic planning process designed to clarify direction, align stakeholders, and translate priorities into actionable plans. Using a 12-step framework, teams move from defining vision and assessing current reality to establishing objectives, strategies, and measurable outcomes using OKRs and/or SMART goals. 

The session is designed to support both planning and execution, helping teams identify potential barriers, establish accountability, and create mechanisms for ongoing review and adjustment. 

 

Participants will work through the following process: 

  1. Identify key stakeholders and gather relevant information 
  2. Agree on a formal planning and decision-making process 
  3. Clarify vision and mission (future state) 
  4. Conduct environmental assessment (current state) 
  5. Develop objectives, strategies, and goals 
  6. Translate priorities into a written strategic plan 
  7. Communicate the plan across the organization 
  8. Implement the plan with defined responsibilities 
  9. Monitor and measure progress against goals 
  10. Schedule regular process and performance reviews 
  11. Make adjustments based on results and feedback 
  12. Reassess and repeat the cycle for continuous improvement 

Pre-work may include: SWOT Analysis, STEPED Analysis, and/or preliminary OKR development.

 
Delivery

In-person for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

1-3 days; individual steps can be delivered as stand-alone modules within a shorter timeframe as appropriate/needed.

Location

The training will be held at your site or a venue rented by your organization.

Meetings are one of the most common forms of collaboration in the workplace, yet they are often experienced as inefficient, unfocused, and unproductive. When meetings lack structure, clear purpose, and effective facilitation, they can consume valuable time without producing meaningful outcomes. 

This highly practical workshop helps participants design and facilitate meetings that are purposeful, efficient, and action-oriented. Participants will learn how to structure agendas, guide group discussion, and keep conversations focused on priorities that lead to decisions and results. 

The emphasis of this session is not only on improving meeting logistics, but on strengthening facilitation skills that drive clarity, accountability, and follow-through. 


Participants will learn how to: 

  • Define clear objectives and key discussion points for effective meetings. 
  • Structure and prioritize agendas to maximize focus and efficiency. 
  • Facilitate discussions that keep groups aligned and productive. 
  • Support faster, higher-quality group decision-making. 
  • Manage time and participation to ensure balanced engagement. 
  • Ensure meetings consistently result in clear, actionable outcomes. 

Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

Two hours to half day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by Kelli Oberndorf, MHA, CPC, CPF

Conflict is inevitable in the workplace. Competing priorities, interpersonal issues, and chaotic work environments can derail a team and send them spiraling into retention issues, passive-aggressive behavior, and unhealthy communication.

During this Conflict Resolution training session, leaders learn how to run an effective meeting and create a new way of operating on their team.

Course Objectives

Upon completion of this program, participants will be able to:

  • Give every member of their team a voice
  • Ask for commitments from each employee to make the team better
  • Recognize and effectively apply the Five Modes of Conflict Resolution
  • Create a new Operating Agreement that the manager can use in their daily management of their team

Team dynamics can be challenging even for the most experienced managers. Organizations that invest in improving team dynamics have more productive and profitable departments, higher employee satisfaction and retention, and improved company culture.

Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

Half day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.