We bring our leadership training programs to your organization based on your group’s specific leadership development needs.

Our comprehensive leadership training programs create a strong talent pipeline and a healthy company culture. The Denver Training Group leadership team has over 25 years of experience helping existing and emerging leaders evolve, innovate, and inspire.

Click on each title to view details.

Delivered by Kari Knutson, MA

This introductory leadership training program analyzes what we think we know about leadership, challenges our assumptions, and takes our knowledge of what it is to a new level. It covers the various theories people have used over the years to explain leadership as well as its numerous definitions. Participants use these theories, definitions, and ideas to assess what leadership really means to them and to craft their own personal definition.

Participants are introduced to the Six Styles of Leadership by Daniel Goleman and are shown how to utilize this model to positively impact their outcomes as a leader. In addition, they learn about positional and personal leadership, the qualities of best/worst leaders, and how management differs from leadership and the most important distinctions to consider in order for them to be effective in either role.

Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of at least five participants; no maximum size limit.

Length

Two hours, half day, or full day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by Kari Knutson, MA

Building on the foundational learning gathered from level 1, participants dive deeper into developing effective leadership skills and learn how to apply their new knowledge to everyday workplace situations.

Participants focus on identifying their own leadership style as well as analyzing its effectiveness and possible drawbacks. We also discuss how to build personal leadership skills by using emotional intelligence (EQ) to help people improve communication, enhance problem-solving skills, effectively lead teams and complete projects, as well as improve engagement of employees.

Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of at least five participants; no maximum size limit.

Length

Two hours, half day, or full day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by Kelli Oberndorf, MHA, CPC, CPF

This essential leadership training teaches leaders the concepts and strategies of building human-centric leadership practices to create a people-first culture within your organization.

Participants learn the dynamics of managing diverse groups of people, uncover the leaders’ natural strengths, and address the challenges that stand in the way of their most authentic selves.

Topics include:
  • Defining the characteristics of an authentic leader
  • Building psychological safety within the team
  • Understanding vulnerability within the workplace
  • Navigating leadership complexities
  • Developing emotional intelligence
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

Half day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by David D. Knapp, PhD

Personal accountability – from the CEO down to frontline employees – is a must for any organization to be successful. However, it remains an elusive characteristic for most individuals and organizations, given the ever-increasing pressure to succeed with fewer resources. Consequently, stress, burnout, lack of commitment, and turnover increase – while individual and organizational productivity decrease.

To help address this accountability challenge, this highly interactive course is designed to give individuals at all levels the skills, tools, and strategies they need to strengthen their commitment to accountability.

Course Objectives

Upon completion of this program, participants will be able to:

  • Identify the fundamental components of – and barriers to – personal accountability
  • Understand the differences between “Responsibility,” “Self-Empowerment,” and “Accountability”
  • Recognize their own levels of personal accountability, based on the results of The Accountability Experience Self-Assessment
  • Apply the skills, tools, and strategies necessary to strengthen personal accountability in themselves and others
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

Two hours, half day, or full day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by David D. Knapp, PhD

Most people agree that you have to be smart to be successful. However, research strongly indicates that traditional intelligence – as measured by IQ – is not enough. In fact, one’s success often is determined by his or her ability to engage and demonstrate emotionally intelligent (EI) behaviors. To that end, this course is designed to help participants build this critical skill through a highly interactive format that allows for immediate content application.

Course Objectives

Upon completion of this program, participants will be able to:

  • Understand the differences between cognitive intelligence (IQ) and emotional
  • Leverage their individual EI strengths, while compensating for their individual EI weaknesses, as identified by the Emotional Intelligence EQi-2.0 Leadership assessment
  • Engage in more effective EI behaviors when dealing with others
  • Apply relevant EI concepts in four critical leadership dimensions: Authenticity, Coaching, Insight, and Innovation
  • Display appropriate EI behaviors during times of conflict
  • Help develop more effective EI behaviors in their direct reports
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

Two hours, half day, or full day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by David D. Knapp, PhD

Working in an environment with unethical employees can have negative consequences on organizational trust, team-building, communication, and morale. Ethical behavior tends to be a broad term, encompassing accountability, professionalism, and respect. This can make pinpointing behaviors to change difficult. In addition, sometimes individual character changes are in order, but sometimes a company needs to systematically change its culture.

According to the Ethics Research Center, 62 percent of workers in large companies without ethics programs witness misconduct, compared to 33 of workers in large companies with effective ethics programs. The study also showed that within companies with ethics programs, the instances of pressure and retaliation amongst coworkers fall to 4 percent.

In this course you will learn how to pinpoint unethical behavior, create a plan for an effective ethics program, and deal with unethical co-workers. As a result you will be able to build organizational trust, have greater integrity when approaching problems, have increased respect among workers, and establish clear standards of ethical behavior.

Course Objectives

Upon completion of this program, participants will be able to:

  • Dispel common myths about business ethics
  • Describe the ideal ethical workplace
  • Implement ethics guidelines and policies in your organization
  • Identify and resolve typical ethical dilemmas
  • Recognize common excuses for unethical behavior, and what to do about them
  • Deal with unethical coworkers, customers, and vendors
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

Two hours, half day, or full day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by David D. Knapp, PhD

Everything DiSC® Management will increase the effectiveness of anyone in a management role. Learners deepen their understanding of themselves, their direct reports, and their own managers using the DiSC® model, while learning how their management style influences their approach to a range of management competencies. Participants walk away with concrete strategies to help them adapt to the styles of their direct reports, enabling them to bring out the best in their people.

Course Objectives

Upon completion of this program, participants will be able to:

  • Discover their DiSC Management Style by completing an online assessment
  • Recognize the DiSC styles of people they manage
  • Identify strengths and challenges when directing and delegating
  • Discover how their DiSC style affects the motivation of others and how to adapt
  • Learn about their natural style of developing others and how to accommodate other style preferences using DiSC
  • Learn how to modify their approach to meet the needs and preferences of their manager
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

Two hours, half day, or full day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by David D. Knapp, PhD

The Everything DiSC® Work of Leaders training combines the power of DiSC® with over three decades of research on leadership. The detailed personal profile will help leaders better craft a Vision through exploration, boldness, and testing assumptions; build Alignment through clarity, dialogue, and inspiration; and Execute their strategy through momentum, structure, and feedback. By attending this powerful and highly interactive leadership training session, participants will gain insights into how they lead others by raising their awareness about who they are as leaders.

Course Objectives

Upon completion of this program, participants will be able to:

  • Understand the DiSC® Work of Leaders model and its relationship to leadership
  • Recognize their own DiSC® Work of Leaders style, including the specific priorities that drive their leadership behaviors
  • Apply the three behavioral drivers and six behavioral continua that help leaders craft their Visions, including how they individually approach each driver
  • Apply the three behavioral drivers and six behavioral continua that help leaders build Alignment, including how they individually approach each driver
  • Apply the three behavioral drivers and six behavioral continua that help leaders Execute their strategies, including how they individually approach each driver
  • Create an action plan for improvement in those drivers and continua where they face challenges
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

Two hours, half day, or full day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by David D. Knapp, PhD

This highly interactive facilitated session involves a 12-step process and is designed to help teams set short- and long-term OKRs (Objectives and Key Results)/SMART goals, identify potential obstacles, and prioritize plans, timelines, and tasks for implementation.

Some pre-work is required prior to the session. Pre-work may include a SWOT Analysis, a STEPED Analysis, and/or establishing OKRs.

Sample Agenda
  1. Identify Key Stakeholders and Gather Relevant Information
  2. Agree to a Formal Process
  3. Create a Vision & Mission (“Future State”)
  4. Conduct an Environmental Assessment (“Current State”)
  5. Develop Objectives, Strategies, and Goals
  6. Formulate a Written Plan
  7. Communicate the Plan
  8. Implement the Plan
  9. Monitor and Measure Results
  10. Schedule Process Reviews
  11. Make Course Corrections as Necessary
  12. Start the Process Over
Delivery

In-person for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

1-3 days; individual steps can be delivered as stand-alone modules within a shorter timeframe as appropriate/needed.

Location

The training will be held at your site or a venue rented by your organization.

Delivered by David D. Knapp, PhD

On an average day, there are seventeen million meetings in the U.S. Yet, an estimated sixty-three percent of meetings don’t have prepared agendas. Not to mention, only fifty-three percent of meeting time is spent actually discussing agenda items, while the rest of the time goes to unproductive, unplanned issues.

Based on these statistics, it’s easy to see why meetings have a bad reputation. Poorly run meetings take too long, involve too many people, and never seem to result in any concrete action. Despite this, meetings are necessary and can be extremely effective. Meetings that are planned and facilitated well give participants a sense of accomplishment and a sense that their time was well spent. This program will show participants how to make every meeting efficient and effective.

Course Objectives

Upon completion of this program, participants will be able to:

  • Identify the key tasks to discuss during the meeting
  • Prioritize their meeting’s tasks and responsibilities
  • Employ strategies for making the best use of the group’s time
  • Help their group make decisions quickly
  • Ensure that every meeting ends with actionable items
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

Two hours to half day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by Melissa Leland, MS

“Our problem is we need more accountability.” Sound familiar? And there needs to be an ongoing flow of feedback loops from leaders, between leaders and from staff to leaders about the good, the bad, the ugly with follow up. Likely not as familiar. Many leaders use accountability as a verb when it’s a neutral outcome of performance. And performance is largely dependent on high quality, relevant and regular feedback.

In this workshop participants will learn the different opportunities for feedback and the performance gaps that exist in the organization that are likely rooted in feedback misses. They’ll also learn different forms of feedback and delivery methods. Learners will then be presented with a feedback delivery model with opportunity to apply and practice in existing circumstances. Learners will leave with resources and knowledge to deliver feedback effectively and understand the value of making feedback exchange a standard practice.

Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

Two hours to half day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by Kari Knutson, MA

Emotional Intelligence (also known as EQ for Emotional Quotient) is a powerful tool that can positively impact how you engage and respond to the world around you. Developing your emotional intelligence can help you build resilience, improve relationships, increase productivity, communicate more effectively, and have better outcomes for mental and physical health. The principles behind EQ are so far-reaching because they attempt to help us not only understand human behavior but also recognize our human potential.

Employees that have strong leadership skills, regardless of position, can have a profound effect on organizational goals and outcomes. Cultivating leadership skills can help people collaborate more effectively, adapt to a variety of situations, and build the kind of lasting trust that goes a long way in creating a safe, positive, engaging, and productive work environment.

There is a natural and powerful connection between emotional intelligence and leadership. In this engaging presentation, we discuss the intersection of these two important concepts. Participants learn what is possible when they utilize their knowledge of emotional intelligence to enhance their leadership skills and they will see how thoughtful, authentic leadership can improve outcomes not only for your organization but especially for the people that you serve.

Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of at least five participants; no maximum size limit.

Length

Two hours, half day, or full day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by David D. Knapp, PhD

“Every great leader is a great storyteller.” – Howard Gardner

One of the most overlooked skill sets for modern leaders is the ability to tell relevant, dynamic business stories that inspire employees, attract and retain customers, and reassure investors/shareholders. To that end, this highly interactive, highly personal workshop will help participants build this critical leadership skill.

Course Objectives

Upon completion of this program, participants will be able to:

  • Understand how dynamic business stories influence others
    Creatively employ the fundamental elements of a good story
  • Apply effective storytelling techniques
  • Craft and deliver the three types of business stories every great leader must tell: 1)Who we are as an organization; 2) Where we want to be (future story); and 3) Who I am as a leader.
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

Two hours, half day, or full day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by David D. Knapp, PhD

Without committed and engaged followers, leaders are doomed to failure. But very few leadership training sessions touch on the other half of the relationship: followership. To that end, this course was designed to help leaders achieve a true leadership/followership partnership. Its highly interactive format, which allows for immediate content application, makes this session the perfect follow up to our Marathon Leadership® course – or a nice stand-alone option for mixed audiences of managers and individual contributors.

Course Objectives

Upon completion of this program, participants will be able to:

  • Understand the leadership/followership cycle
    Identify the two dimensions and five styles of followership
  • Apply the R.A.N.™ Model of Performance Management to create a true leadership/followership partnership
  • Learn how to use servant leadership to create servant followership
  • Develop a community of followership in their organization through the use of employee engagement best practices
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

Two hours, half day, or full day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by Kelli Oberndorf, MHA, CPC, CPF

As leaders, many times we are not taught how to motivate or correct employee performance or behavior within the workplace. Much of what we learn is how to manage employees through a “Carrot-and-Stick” approach or through “Performance Improvement Plans.” However, building a leader’s coaching skills can dramatically shift an employee’s performance and uncover any blocks, issues, or fears that may be caused by an underlying problem that the leader may not be aware of.

In this workshop, participants will have an opportunity to learn and practice effective coaching skills to help build employee awareness, motivation, and improve performance.

Course Objectives

In this workshop we will focus on:

  • Asking effective questions
  • Listening deeply
  • Designing Action
  • Giving and Receiving Feedback
  • Conducting Effective 1:1 Meetings
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

Half day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by Kari Knutson, MA

This essential skill-building leadership training program creates a talent pipeline of engaged new and future leaders. This package of complementary workshops helps your organization’s emerging leaders develop the mindset, knowledge, and skills necessary to effectively lead themselves and others.

It provides new leaders with skills to:

  • Build emotional resiliency and be more adaptive to a variety of situations
  • Enhance professional relationships
  • Develop and build trust among teams that creates a positive, engaging work environment
  • Utilize effective conflict resolution strategies
  • Enhance their communication skills in the workplace
  • Provide feedback through coaching and mentoring to maximize potential
  • Create a healthy work culture and a stronger vision for their organization
Leadership Boot Camp workshops can include:
  • Authentic Leadership
  • What’s EQ Got to Do with It? Using Emotional Intelligence to Maximize Everything
  • Developing High-Performing Teams
  • Dealing With Difficult People / Conflict Resolution
  • Resilience and Stress Management
  • Communication Skills / Communication Styles (includes a free assessment)
  • Coaching and Mentoring
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of at least 5 participants; no maximum size limit.

Length

Half day or full day for each workshop.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by David D. Knapp, PhD

Our next-level leadership training program builds upon existing leadership skills and prepares leaders to step readily into more challenging roles within their organization.

It provides next-level leaders with skills to:

  • Incorporate the “26.2 Lessons Every Leader Must Learn and Live” into their daily leadership behaviors
  • Assess and address the performance-management needs of their followers
  • Identify and overcome “The Five Dysfunctions of a Team”
  • Utilize the five-step coaching process for performance improvement
  • Anticipate and overcome the challenges of leading change in living systems
  • Engage in creative, systems-based approaches to decision making, problem solving, and strategic planning
Next-Level Leaders workshops include:
  • Performance Management / Foundational Leadership Development
  • Communication Skills for Professionals
  • Building High-Performance Teams / The Five Behaviors of a Cohesive Team
  • Motivating, Coaching, and Empowering Employees
  • Adaptability and Change Management
  • Decision Making and Organizational Leadership
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

Half day or full day for each workshop.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by David D. Knapp, PhD

The U.S. workforce is more diverse than at any other time in this nation’s history. And some of the biggest diversity challenges facing leaders are created by different generations working side by side in the workplace. To that end, this highly interactive session is designed to help participants better understand and manage the different perspectives and behaviors that members of different generations bring to the workplace. Specifically, participants will learn how to increase effective communication, while reducing tension and conflict, with members of each of the four generations in the American workforce (Baby Boomers, Generation Xers, Millennials, and Gen Zs).

Course Objectives

Upon completion of this program, participants will be able to:

  • Understand the generational influences that created the skill sets and world views members of each generation bring to the workplace
  • Anticipate and better manage the assets and liabilities that members of each generation bring to the workplace
  • Recognize and better manage the generational influences (both assets and liabilities) on their own leadership skills
  • Communicate more effectively with members of each generation
  • Resolve conflict between members of each generation more effectively
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

Two hours, half day, or full day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by David D. Knapp, PhD

Most change-management experts agree that traditional, executive-led change initiatives are not as effective as those led and implemented by the individuals most affected by the proposed changes. To that end, this program is designed to help supervisors, managers, and directors implement workplace change more effectively. Created in a highly interactive format, the session gives participants the opportunity to learn, practice, and apply effective communication and employee-engagement techniques and strategies to generate support for – and improve implementation of – change initiatives.

Course Objectives

Upon completion of this program, participants will be able to:

  • Understand the five dimensions of change, the stages of dealing with change, and how and why people struggle with change
  • Leverage their individual change-leadership strengths, while compensating for their individual change-leadership weaknesses, as identified by the Leading Change at Every Level assessment
  • Identify and engage the four key stakeholders in change initiatives
  • Anticipate and overcome the challenges of leading change in living systems
  • Apply effective communication and employee-engagement strategies and techniques to generate support for – and improve implementation of – change initiatives
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

Two hours, half day, or full day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by David D. Knapp, PhD

The reality of today’s workplace is that individual success depends not just on how well you do your job, but on how well your manager does theirs.

A manager’s role is not one of command and control, but of collaboration—just as much as your efforts influence theirs, theirs influence yours. When they’re unable to meet deadlines, accomplish goals, and fulfill expectations, those unmet obligations inevitably become yours, and the communication between you can suffer greatly.

To that end, this highly interactive and entertaining course uses self-analysis, case studies, and group exercises to help you become more in tune with your manager’s needs. It will also help you better support your manager’s daily obligations, which ultimately will benefit you. Your work life will run smoother, you’ll encounter less conflict, and you’ll make a positive impression on your manager, ultimately forging a successful relationship.

Course Objectives

Upon completion of this program, participants will be able to:

  • Identify and support your manager’s strengths, weaknesses, and working style.
  • Understand the key differences between effective leadership and management
  • Build trust and rapport—the intangibles that form the basis for a good working relationship with your manager.
  • Identify how you can apply the traits and skills of being an effective follower to help your team, department, and organization.
  • Recognize guidelines for when you disagree with your manager.
  • Learn how to apply the Interest-Based Relational (IBR) approach, two-sided appeals, and “If…Then…” narratives when you disagree with your manager.
  • Understand the difference between position power and personal P.O.W.E.R., including which type of power you can use to influence your manager.
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

Two hours, half day, or full day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by David D. Knapp, PhD

Modern leaders face a host of challenges: a volatile global economy, significant changes in workplace demographics, increased shareholder expectations, and an accelerated rate of technological change that is unparalleled in world history. To overcome these challenges, today’s leaders must be visionary, disciplined, hardworking, driven to succeed, and inspirational – the same traits that all great marathon runners possess.

To that end, this highly interactive and entertaining course will help participants overcome the leadership challenges they face every day by introducing them to “The 26.2 Lessons Every Leader Must Learn and Live.” Through self-analysis, case studies, and group exercises, participants will learn how to apply these lessons for becoming better leaders.

Course Objectives

Upon completion of this program, participants will be able to:

  • Incorporate the “26.2 Lessons Every Leader Must Learn and Live” into their daily leadership behaviors
  • Understand the key differences between effective leadership and management
  • Leverage their individual leadership strengths, while compensating for their individual leadership weaknesses, as identified by the R.A.N.™ Model of Performance Management assessment
  • Assess the performance needs of their followers by applying the R.A.N.™ Model of Performance Management
  • Address the performance needs of their followers by applying the R.A.N.™ Model of Performance Management
  • Execute an effective performance-management conversation
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

Two hours, half day, or full day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by David D. Knapp, PhD

Most organizations offer some type of training for their supervisors and managers to help them develop their leadership and management skills. But few organizations offer training sessions that teach individual contributors how to help their supervisors and managers lead them more effectively.

To that end, this half-day course is designed either as a stand-alone session or as a complementary session to our Marathon Leadership® course. Created in a highly interactive, informative, and entertaining format, this course will provide specific communication strategies and techniques to help participants partner with their supervisors and managers in the performance-management process.

Course Objectives

Upon completion of this program, participants will be able to:

  • Understand their current followership style based on the Followership Styles assessment
  • Demonstrate the critical-thinking and actively engaged behaviors of an Effective Follower
  • Assess their own performance quickly and accurately based on the R.A.N.® Model of Performance Management
  • Identify the appropriate performance-management role for their current stage of performance based on the R.A.N.™ Model of Performance Management
  • Apply effective communication strategies and techniques to help their supervisor or manager execute a successful performance-management conversation
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

Two hours, half day, or full day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by Kelli Oberndorf, MHA, CPC, CPF

This interactive workshop is designed to help new supervisors effectively transition from peer to leading a team. Participants will gain the tools needed to build trust, confidence, and accountability in their new roles. Through engaging activities and discussions, attendees will explore the unique challenges faced by new leaders and learn strategies to establish clarity and structure.

This hands-on session provides a supportive environment where participants can practice new skills, receive feedback, and refine their personal leadership approach. By the end of the workshop, new supervisors will be better equipped to inspire and manage their teams effectively.

Course Objectives
  • Understand the challenges and dynamics of transitioning from co-worker to supervisor.
  • Learn techniques to build trust and establish credibility with team members.
  • Develop strategies for effective communication and clear goal-setting.
  • Practice skills for managing team performance and accountability.
  • Create a personalized plan for ongoing leadership development.
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

Half day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by David D. Knapp, PhD

This half-day course combines two powerful concepts:  Robert Greenleaf’s “Servant-Leadership” and Gary Chapman & Paul White’s “The 5 Languages of Appreciation in the Workplace.”  Designed for both formal managers and individual contributors, this highly interactive and entertaining session will help participants:

  • Understand the fundamental philosophy, traits, and skill sets of “Servant-Leadership” in the context of motivation, appreciation, and engagement;
  • Recognize and demonstrate “The 5 Languages of Appreciation” in themselves, their peers, and their direct reports; and
  • Apply proven tips, tools, and techniques to increase motivation, appreciation, and engagement in the workplace.
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Assessments

Requires an assessment at an additional cost per participant.

Length

Two hours to half day (full day for groups of at least 10).

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by Melissa Leland, MS

Too many leaders still define reviews as performance management. However, it truly happens the other 364 days of the year. And it is a critical responsibility of each leader, including articulating expectations/standards, course-correcting performance and behaviors, and measuring results. Additionally, performance management changes results when performance is evaluated in a manner that is an accurate reflection and differentiates reward. And the most powerful lever to impact results is through intentional development using the appropriate modality. This workshop provides a thorough definition of performance management and key actions that support organizational results.

Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

Two hours to half day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by David D. Knapp, PhD

For organizations to achieve their goals, managers need to create a work environment that helps employees succeed to the best of their abilities. Managing employees’ performance effectively ensures that the right work gets done in the right way; reduces turnover; increases productivity; improves morale, commitment, and motivation; and minimizes challenges within the organization.

Creating a successful performance management approach involves establishing a systematic process that managers can use to support employees most effectively. This process focuses on creating clear expectations for individual performance based on the organization’s goals. Managers learn how to best share performance observations, brainstorm strategies, and gain commitment on actionable ways to improve.

Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

Two hours, half day, or full day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by David D. Knapp, PhD

Robert K. Greenleaf introduced “Servant Leadership” in his seminal 1970 essay “The Servant as Leader.” Both a broad leadership philosophy and specific set of leadership skills and practices, servant leadership is based on a service-first – not a leader-first – mentality.

This means servant-leaders focus first and foremost on sharing power, developing people, and meeting the needs of others, rather than initially focusing on gaining power, prestige, and material wealth. It also means servant-leaders see others as partners in a transformational process that develops both leader and followers – with the ultimate goal of creating more servant-leaders, who will repeat the process.

In this highly interactive course, participants will learn how to become servant-leaders themselves – as well as how to create other servant-leaders – through self-reflection, case studies, and group exercises.

Course Objectives

Upon completion of this program, participants will be able to:

  • Understand the philosophy of servant leadership
  • Recognize the key differences between servant leadership, other types of leadership philosophies, and traditional management
  • Learn the personal traits and behaviors that strengthen servant leadership
  • Implement actions that nurture the growth and development of other servant-leaders
  • Discover effective ways to motivate individuals by creating autonomy, mastery, and purpose in the workplace
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

Two hours, half day, or full day.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

Delivered by Leigh-Ann Zaharevich, MS

Moving into a manager’s role for the first time can be exciting and overwhelming at the same time. Being very good at what you do got you promoted, and managing others requires a new skill set. Managers and supervisors need to balance new responsibilities, manage their focus and time differently, and adapt their management style to each person on their team. This workshop provides strategies for overcoming common challenges of new managers.

Course Objectives

Upon completion of this program, participants will be able to:

  • Discuss the importance of the six primary roles of a manager
  • Adapt new habits for thinking strategically
  • Plan productive and meaningful one-on-one conversations with team members
  • Reprioritize their time and focus to succeed in their new role
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants. Larger groups can be accommodated.

Length

3.5 hours.

Location

If delivered in person, the training will be held at your site or a venue rented by your organization.

More than 25 years of experience helping existing and emerging leaders evolve, innovate, and inspire.

Our leadership training catalog offers a comprehensive range of topics to fill virtually any organizational need or leadership training and development objective.

Click on each title to view details.

Delivered by Kari Knutson, MA

This introductory class analyzes what we think we know about leadership, challenges our assumptions, and takes our knowledge of what it is to a new level. This leadership training program covers the various theories people have used over the years to explain leadership as well as its numerous definitions. Participants use these theories, definitions, and ideas to assess what leadership really means to them and to craft their own personal definition.

Participants also learn more about positional and personal leadership and the Six Styles of Leadership by Daniel Goleman to analyze how utilizing this model can positively impact their outcomes as a leader. In addition, participants learn how management differs from leadership and the most important distinctions to consider in order for them to be effective in either role.

Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of at least five participants; no maximum size limit.

Length

Two hours, half day, or full day.

Delivered by Kari Knutson, MA

Building on the foundational learning gathered from level 1, participants will dive deeper into developing effective leadership skills and learn how to apply their new knowledge to everyday workplace situations.

Participants will focus on identifying their own leadership style as well as analyzing its effectiveness and possible drawbacks. We will also discuss how to build personal leadership skills by using emotional intelligence (EQ) to help people improve communication, enhance problem solving skills, effectively lead teams and complete projects, as well as improve engagement of employees.

Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of at least five participants; no maximum size limit.

Length

Two hours, half day, or full day.

Delivered by David D. Knapp, PhD

Personal accountability – from the CEO down to frontline employees – is a must for any organization to be successful. However, it remains an elusive characteristic for most individuals and organizations, given the ever-increasing pressure to succeed with fewer resources. Consequently, stress, burnout, lack of commitment, and turnover increase – while individual and organizational productivity decrease.

To help address this accountability challenge, this highly interactive course is designed to give individuals at all levels the skills, tools, and strategies they need to strengthen their commitment to accountability.

Course Objectives

Upon completion of this program, participants will be able to:

  • Identify the fundamental components of – and barriers to – personal accountability
  • Understand the differences between “Responsibility,” “Self-Empowerment,” and “Accountability”
  • Recognize their own levels of personal accountability, based on the results of The Accountability Experience Self-Assessment
  • Apply the skills, tools, and strategies necessary to strengthen personal accountability in themselves and others
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants.

Length

Two hours, half day, or full day.

Delivered by David D. Knapp, PhD

The word “etiquette”, for many people, commonly equates to remembering not to put elbows on the dinner table or to always say “please and thank you”. But in the business word, etiquette is a far more encompassing term that makes the difference between a comfortable work environment, and an aggravating one. Whether it is being polite to a rude coworker, keeping a clean workspace, or using proper grammar in an email, small, attentive gestures make the workplace more enjoyable.

However, business etiquette has been on the decline. According to a recent study by Weber Shandwick, “large American businesses are considered uncivil by 53% of Americans.” This is an important statistic, considering the same study found that 60% of a firm’s market value is attributed to its reputation. Outside the client-company relationship, bad business etiquette harms workplace harmony. One of the more concerning workplace trends is the rise of Americans leaving their jobs because of incivility. In the span of 2 years, 26% of Americans reported they quit a job because it was an uncivil workplace.

Being able to assess your level of self-respect and dignity, to display patience, to say no diplomatically, and to make a positive impression allows you develop more meaningful relationships with colleagues, and to build a pleasant work environment that boosts productivity.

Course Objectives

Upon completion of this program, participants will be able to:

  • Use basic courtesy and manners
  • Practice common business etiquette to build and maintain relationships
  • Implement practices for respecting yourself
  • Be resilient in difficult situations
  • Interact in a respectful manner with coworkers and subordinates
  • Interact respectfully with individuals with disabilities
  • Establish positive human connections
  • Maintain relationships with strong communication skills
  • Use technology effectively
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants.

Length

Two hours, half day, or full day.

Delivered by Randy Bauer, MBA

This program provides participants with the skills they need to effectively design, lead, and facilitate all types of meetings. They will learn how to manage group dynamics, create focused conversations, build consensus, enhance problem solving, develop action plans that create commitment and results, and learn strategies to deal with a variety of situations and behaviors.

Course Objectives

Upon completion of this program, participants will be able to:

  • Prepare agendas and establish guidelines
  • Manage time, the agenda, and maximize participation by creating an open climate
  • Focus participants on the purpose of the meeting
  • Use meetings effectively and efficiently for group problem solving
  • Clearly define accountability for future action and follow-up
Delivery:

In-person for your organization’s group.

Suitable for:

Groups of 5 – 25 participants.

Length:

Half day or full day.

Most organizations have a specific set of skills they consider necessary for their current and future leaders. The Denver Training Group collaborates with clients to custom design a series consisting of leadership programs based on their specific skill needs that create a strong “talent pipeline” and enhance the future success of their leaders and the organizations they serve.

We have a comprehensive catalog of leadership topics available that can be included in your organization’s leadership development series. The series can be delivered on a recurring basis for both emerging and existing leaders to ensure a sustained talent pipeline at all levels.

The programs listed below are a sampling of the training options that client organizations can choose from when developing a comprehensive leadership training series based on their specific skill development needs. The series can be wrapped up with a high-energy, humorous, and motivational session.

  • Beginning and Advanced Leadership Skills
  • Emotional Intelligence
  • Leading Change
  • Performance Management
  • Building High-Performing Teams
  • Conflict Resolution
  • Conducting Effective Meetings
  • Presentation Skills
  • Balancing Priorities
  • Critical Thinking and Decision Making
  • Professional Communication Skills
  • Ethics in the Workplace
  • Leading Across Generations
  • The Performance Appraisal Process
  • Negotiation Skills
  • Business Writing
  • Coaching and Mentoring
  • Motivation and Positive Discipline
  • Cultural Competency
  • And more
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants.

Length

Half day or full day for each training module.

Delivered by David D. Knapp, PhD

Most people agree that you have to be smart to be successful. However, research strongly indicates that traditional intelligence – as measured by IQ – is not enough. In fact, one’s success often is determined by his or her ability to engage and demonstrate emotionally intelligent (EI) behaviors. To that end, this course is designed to help participants build this critical skill through a highly interactive format that allows for immediate content application.

Course Objectives

Upon completion of this program, participants will be able to:

  • Understand the differences between cognitive intelligence (IQ) and emotional
  • Leverage their individual EI strengths, while compensating for their individual EI weaknesses, as identified by the Emotional Intelligence EQi-2.0 Leadership assessment
  • Engage in more effective EI behaviors when dealing with others
  • Apply relevant EI concepts in four critical leadership dimensions: Authenticity, Coaching, Insight, and Innovation
  • Display appropriate EI behaviors during times of conflict
  • Help develop more effective EI behaviors in their direct reports
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants.

Length

Two hours, half day, or full day.

Delivered by David D. Knapp, PhD

Working in an environment with unethical employees can have negative consequences on organizational trust, team-building, communication, and morale. Ethical behavior tends to be a broad term, encompassing accountability, professionalism, and respect. This can make pinpointing behaviors to change difficult. In addition, sometimes individual character changes are in order, but sometimes a company needs to systematically change its culture.

According to the Ethics Research Center, 62 percent of workers in large companies without ethics programs witness misconduct, compared to 33 of workers in large companies with effective ethics programs. The study also showed that within companies with ethics programs, the instances of pressure and retaliation amongst coworkers fall to 4 percent.

In this course you will learn how to pinpoint unethical behavior, create a plan for an effective ethics program, and deal with unethical co-workers. As a result you will be able to build organizational trust, have greater integrity when approaching problems, have increased respect among workers, and establish clear standards of ethical behavior.

Course Objectives

Upon completion of this program, participants will be able to:

  • Dispel common myths about business ethics
  • Describe the ideal ethical workplace
  • Implement ethics guidelines and policies in your organization
  • Identify and resolve typical ethical dilemmas
  • Recognize common excuses for unethical behavior, and what to do about them
  • Deal with unethical coworkers, customers, and vendors
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants.

Length

Two hours, half day, or full day.

Delivered by Randy Bauer, MBA

This program takes leaders beyond vague theory and fancy rhetoric. It will give participants a clear, concise manageable process for improving their leadership skills. In the end, participants will be given the tools to make them leaders who makes a powerful impact.

Course Objectives

Upon completion of this program, participants will be able to:

  • Understand the difference between leadership and management
  • Implement motivation techniques that really work
  • Utilize ways to empower employees to improve their performance
  • Understand how to disagree without becoming argumentative
  • Make unpopular (but necessary) decisions without generating resentment
  • Gain quick acceptance of their ideas
  • Assert their influence as a leader
  • Understand how to get their point across
  • Overcome the lack of cooperation
  • Say NO without becoming antagonistic
  • Develop leadership vision
Delivery:

In-person for your organization’s group.

Suitable for:

Groups of 5 – 25 participants.

Length:

Half day or full day.

Delivered by Kari Knutson, MA

Emotional Intelligence (also known as EQ for Emotional Quotient) is a powerful tool that can positively impact how you engage and respond to the world around you. Developing your emotional intelligence can help you build resilience, improve relationships, increase productivity, communicate more effectively, and have better outcomes for mental and physical health. The principles behind EQ are so far-reaching because they attempt to help us not only understand human behavior but also recognize our human potential.

Employees that have strong leadership skills, regardless of position, can have a profound effect on organizational goals and outcomes. Cultivating leadership skills can help people collaborate more effectively, adapt to a variety of situations, and build the kind of lasting trust that goes a long way in creating a safe, positive, engaging, and productive work environment.

There is a natural and powerful connection between emotional intelligence and leadership. In this engaging presentation, we discuss the intersection of these two important concepts. Participants learn what is possible when they utilize their knowledge of emotional intelligence to enhance their leadership skills and they will see how thoughtful, authentic leadership can improve outcomes not only for your organization but especially for the people that you serve.

Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of at least five participants; no maximum size limit.

Length

Two hours, half day, or full day.

Delivered by David D. Knapp, PhD

“Every great leader is a great storyteller.” – Howard Gardner

One of the most overlooked skill sets for modern leaders is the ability to tell relevant, dynamic business stories that inspire employees, attract and retain customers, and reassure investors/shareholders. To that end, this highly interactive, highly personal workshop will help participants build this critical leadership skill.

Course Objectives

Upon completion of this program, participants will be able to:

  • Understand how dynamic business stories influence others Creatively employ the fundamental elements of a good story
  • Apply effective storytelling techniques
  • Craft and deliver the three types of business stories every great leader must tell: 1)Who we are as an organization; 2) Where we want to be (future story); and 3) Who I am as a leader.
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants.

Length

Two hours, half day, or full day.

Delivered by David D. Knapp, PhD

Without committed and engaged followers, leaders are doomed to failure. But very few leadership training sessions touch on the other half of the relationship: followership. To that end, this course was designed to help leaders achieve a true leadership/followership partnership. Its highly interactive format, which allows for immediate content application, makes this session the perfect follow up to our Marathon Leadership® course – or a nice stand-alone option for mixed audiences of managers and individual contributors.

Course Objectives

Upon completion of this program, participants will be able to:

  • Understand the leadership/followership cycle Identify the two dimensions and five styles of followership
  • Apply the R.A.N.™ Model of Performance Management to create a true leadership/followership partnership
  • Learn how to use servant leadership to create servant followership
  • Develop a community of followership in their organization through the use of employee engagement best practices
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants.

Length

Two hours, half day, or full day.

This essential skill-building leadership training program creates a pipeline of next-level leadership. This package of complementary workshops helps your new leaders develop the mindset, knowledge, and skills necessary to effectively lead themselves and others.

It provides new leaders with skills to:

  • Build emotional resiliency and be more adaptive to a variety of situations
  • Enhance professional relationships
  • Engage in effective workplace communication
  • Develop and build trust among teams that creates a positive, engaging work environment
  • Utilize effective conflict resolution strategies
  • Provide feedback through coaching and mentoring to maximize potential
  • Create a healthy work culture and a stronger vision for their organization
Leadership Boot Camp workshops include:
  • Authentic Leadership 
  • What’s EQ Got to Do with It? Using Emotional Intelligence to Maximize Everything
  • Communication Skills for Professionals
  • Developing High-Performing Teams
  • Dealing With Difficult People / Conflict Resolution
  • Coaching and Mentoring
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants.

Length

Half day or full day for each training module.

Delivered by David D. Knapp, PhD

The U.S. workforce is more diverse than at any other time in this nation’s history. And some of the biggest diversity challenges facing leaders are created by different generations working side by side in the workplace. To that end, this highly interactive session is designed to help participants better understand and manage the different perspectives and behaviors that members of different generations bring to the workplace. Specifically, participants will learn how to increase effective communication, while reducing tension and conflict, with members of each of the three generations in the American workforce (Baby Boomers, Generation Xers, and Millennials).

Course Objectives

Upon completion of this program, participants will be able to:

  • Understand the generational influences that created the skill sets and world views members of each generation bring to the workplace
  • Anticipate and better manage the assets and liabilities that members of each generation bring to the workplace
  • Recognize and better manage the generational influences (both assets and liabilities) on their own leadership skills
  • Communicate more effectively with members of each generation
  • Resolve conflict between members of each generation more effectively
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants.

Length

Two hours, half day, or full day.

Delivered by David D. Knapp, PhD

Most change-management experts agree that traditional, executive-led change initiatives are not as effective as those led and implemented by the individuals most affected by the proposed changes. To that end, this program is designed to help supervisors, managers, and directors implement workplace change more effectively. Created in a highly interactive format, the session gives participants the opportunity to learn, practice, and apply effective communication and employee-engagement techniques and strategies to generate support for – and improve implementation of – change initiatives.

Course Objectives

Upon completion of this program, participants will be able to:

  • Understand the five dimensions of change, the stages of dealing with change, and how and why people struggle with change Leverage their individual change-leadership strengths, while compensating for their individual change-leadership weaknesses, as identified by the Leading Change at Every Level assessment Identify and engage the four key stakeholders in change initiatives Anticipate and overcome the challenges of leading change in living systems Apply effective communication and employee-engagement strategies and techniques to generate support for – and improve implementation of – change initiatives
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants.

Length

Two hours, half day, or full day.

Delivered by Randy Bauer, MBA

This dynamic seminar will explore ways of improving organizational productivity through effective management development.

Course Objectives

Upon completion of this program, participants will be able to:

  • Utilize their own strengths to improve upon their leadership abilities
  • Improve communication and listening effectiveness
  • Conduct coaching sessions that inspire and build confidence
  • Apply strategies for more effective time management
  • Use problem-solving skills to eliminate indecision, procrastination, and stress-inducing challenges
Delivery:

In-person for your organization’s group.

Suitable for:

Groups of 5 – 25 participants.

Length:

Half day or full day.

Delivered by David D. Knapp, PhD

Modern leaders face a host of challenges: a volatile global economy, significant changes in workplace demographics, increased shareholder expectations, and an accelerated rate of technological change that is unparalleled in world history. To overcome these challenges, today’s leaders must be visionary, disciplined, hardworking, driven to succeed, and inspirational – the same traits that all great marathon runners possess.

To that end, this highly interactive and entertaining course will help participants overcome the leadership challenges they face every day by introducing them to “The 26.2 Lessons Every Leader Must Learn and Live.” Through self-analysis, case studies, and group exercises, participants will learn how to apply these lessons for becoming better leaders.

Course Objectives

Upon completion of this program, participants will be able to:

  • Incorporate the “26.2 Lessons Every Leader Must Learn and Live” into their daily leadership behaviors
  • Understand the key differences between effective leadership and management
  • Leverage their individual leadership strengths, while compensating for their individual leadership weaknesses, as identified by the R.A.N.™ Model of Performance Management assessment
  • Assess the performance needs of their followers by applying the R.A.N.™ Model of Performance Management
  • Address the performance needs of their followers by applying the R.A.N.™ Model of Performance Management
  • Execute an effective performance-management conversation
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants.

Length

Two hours, half day, or full day.

Delivered by David D. Knapp, PhD

Most organizations offer some type of training for their supervisors and managers to help them develop their leadership and management skills. But few organizations offer training sessions that teach individual contributors how to help their supervisors and managers lead them more effectively.

To that end, this half-day course is designed either as a stand-alone session or as a complementary session to our Marathon Leadership® course. Created in a highly interactive, informative, and entertaining format, this course will provide specific communication strategies and techniques to help participants partner with their supervisors and managers in the performance-management process.

Course Objectives

Upon completion of this program, participants will be able to:

  • Understand their current followership style based on the Followership Styles assessment
  • Demonstrate the critical-thinking and actively engaged behaviors of an Effective Follower
  • Assess their own performance quickly and accurately based on the R.A.N.® Model of Performance Management
  • Identify the appropriate performance-management role for their current stage of performance based on the R.A.N.™ Model of Performance Management
  • Apply effective communication strategies and techniques to help their supervisor or manager execute a successful performance-management conversation
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants.

Length

Two hours, half day, or full day.

Delivered by Randy Bauer, MBA

Participants will learn how to understand employees and what they need, manage conflict more productively, manage today’s “new breed” of worker, and use the latest motivation techniques, which cost next to nothing yet save money, raise productivity, and improve morale.

Course Objectives

Upon completion of this program, participants will be able to:

  • Apply the most appropriate reward system to effectively motivate employees
  • Conduct coaching sessions that inspire and build confidence
  • Apply appropriate workplace standards and show employees how to attain them
  • Understand how to effectively handle performance issues and critique performance – not personality
  • Build a resourceful and productive team
Delivery:

In-person for your organization’s group.

Suitable for:

Groups of 5 – 25 participants.

Length:

Half day or full day.

Delivered by Randy Bauer, MBA

Participants will learn about the many benefits of having a performance appraisal system and how to develop performance standards that are challenging yet attainable. Techniques for interacting effectively in the appraisal discussion will be covered in detail.

Course Objectives

Upon completion of this program, participants will be able to:

  • Create appropriate job descriptions and realistic yet challenging performance standards
  • Interact effectively during an employee’s performance appraisal discussion that optimally provides praise and constructive criticism
  • Get employees excited about their performance standards and motivate them to overcome any performance challenges
Delivery:

In-person for your organization’s group.

Suitable for:

Groups of 5 – 25 participants.

Length:

Half day or full day.

Delivered by David D. Knapp, PhD

For organizations to achieve their goals, managers need to create a work environment that helps employees succeed to the best of their abilities. Managing employees’ performance effectively ensures that the right work gets done in the right way; reduces turnover; increases productivity; improves morale, commitment, and motivation; and minimizes challenges within the organization.

Creating a successful performance management approach involves establishing a systematic process that managers can use to support employees most effectively. This process focuses on creating clear expectations for individual performance based on the organization’s goals. Managers learn how to best share performance observations, brainstorm strategies, and gain commitment on actionable ways to improve.

Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants.

Length

Two hours, half day, or full day.

Delivered by David D. Knapp, PhD

Robert K. Greenleaf introduced “Servant Leadership” in his seminal 1970 essay “The Servant as Leader.” Both a broad leadership philosophy and specific set of leadership skills and practices, servant leadership is based on a service-first – not a leader-first – mentality.

This means servant-leaders focus first and foremost on sharing power, developing people, and meeting the needs of others, rather than initially focusing on gaining power, prestige, and material wealth. It also means servant-leaders see others as partners in a transformational process that develops both leader and followers – with the ultimate goal of creating more servant-leaders, who will repeat the process.

In this highly interactive course, participants will learn how to become servant-leaders themselves – as well as how to create other servant-leaders – through self-reflection, case studies, and group exercises.

Course Objectives

Upon completion of this program, participants will be able to:

  • Understand the philosophy of servant leadership
  • Recognize the key differences between servant leadership, other types of leadership philosophies, and traditional management
  • Learn the personal traits and behaviors that strengthen servant leadership
  • Implement actions that nurture the growth and development of other servant-leaders
  • Discover effective ways to motivate individuals by creating autonomy, mastery, and purpose in the workplace/li>
Delivery

In-person or live webinar for your organization’s group.

Suitable for:

Groups of 5 – 25 participants.

Length

Two hours, half day, or full day.

Delivered by Tara Powers, MS

Remote work – or virtual work – has been called the biggest driver of transformation in the workplace. If you have taken on the leadership role of a virtual team, you probably agree! How do you lead a team you’ve never met face-to-face? How do you motivate and engage people who are across the globe? Clearly, virtual team leaders need different skills than managers of teams who work in the same location.

In order to realize the many benefits of virtual teams – a nimble, highly productive work environment, great flexibility, lower operational costs, increased diversity, global reach – you need a leader who understands the challenges and solutions unique to virtual teams.

Our VLEP focuses on helping virtual leaders engage in team communication methods that build trust, provides options for addressing conflict and building consensus across time zones and teaches collaboration best practices using technology. And of course – it’s 100% virtual.

This course will cover the foundations for success for virtual leaders and their teams and provide key learning insights such as: understanding the 10 predictors of success when working with and managing virtual teams; how to lead and manage in a dynamic, virtual environment; building a clear vision and strong team values while leading remotely; and more.

Delivery

This course is typically offered as multiple virtual sessions over several weeks in webinar format for your organization’s group of 8 – 25 participants.