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Training Programs

Cultural Competency Training

Employees learn how to interact successfully with people from all kinds of culturally diverse backgrounds.

Cultural Competency: More Than Flags, Foods, and Festivals

by Kari Knutson, MA

When we talk about being culturally competent, many of us think about “celebrating diversity.” What if there was more to it than that? What if we could start looking at the world with an eye towards being more aware, not only of other people but also of yourself?

Developing cultural competence includes examining our own biases and developing the willingness to learn and be educated from a different point of view. In addition, it involves examining our societal rituals, roles, and values with the acknowledgment that other people have other ways of thinking, doing, and believing.

Being culturally competent can help with your ability to interact successfully with all kinds of people. In this diversity training program, participants will cultivate their ability to understand, communicate with, and interact with people across cultures. Being culturally competent can help improve outcomes in relationships both personally and professionally.

Upon completion of this program, participants will be able to:

  • Explain the difference between celebrating diversity and being culturally competent
  • Describe the four components of cultural competency
  • Utilize practical, hands-on information that they can apply to their professional relationships immediately

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