We bring our communication skills training programs to your organization based on your group’s specific professional development needs.
In our communication skills training programs, employees develop the necessary skills to improve their verbal and nonverbal communication and interactions with others.
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Healthy relationships are built on mutual respect, trust, and clear boundaries. Whether at work or in our personal lives, understanding how to establish and maintain healthy boundaries leads to stronger communication, greater collaboration, and more meaningful connections.
This engaging workshop explores the role boundaries play in creating productive relationships and supporting personal well-being. Participants will learn how to establish healthy physical, emotional, verbal, and interpersonal boundaries, recognize when boundaries have been crossed, and respond with confidence and respect. By developing greater self-awareness and communication skills, participants will strengthen rapport, improve relationships, and create healthier interactions in every area of their lives.
Participants will learn how to:
- Understand the purpose and value of healthy boundaries in professional and personal relationships.
- Identify different types of boundaries, including physical, emotional, verbal, time, relationship, and personal boundaries.
- Establish and communicate boundaries with confidence and respect.
- Recognize when boundaries have been crossed and respond constructively.
- Build stronger rapport through trust, empathy, and effective communication.
- Foster healthier relationships that support well-being, collaboration, and mutual respect.
Delivery
In-person or virtual for your organization’s group.
Suitable for:
Groups of at least five participants; no maximum size limit.
Length
Two hours or half day.
Location
If delivered in person, the training will be held at your site or a venue rented by your organization.
Delivered by Melissa Leland, MS
Communication is an essential competency for any organization, and the quality of communication practices has a direct impact on organizational success, customer satisfaction and employee engagement and retention. It’s also the most common breakdown in organizations and creates significant qualitative and financial detriments. It is especially essential to be skilled in and demonstrate effective communication techniques.
This communication skills workshop includes an overview of essential elements, recommended process, guidance to match most appropriate method to circumstance, and opportunities for practicing techniques for further skill development.
Delivery
In-person or live webinar for your organization’s group.
Suitable for:
Groups of 5 – 25 participants. Larger groups can be accommodated.
Length
Two hours to half day.
Location
If delivered in person, the training will be held at your site or a venue rented by your organization.
In today’s workplace, success depends on the ability to communicate effectively across teams, functions, and work styles. As organizations become increasingly matrixed and collaborative, professionals must be able to navigate differences, reduce misunderstandings, and build strong working relationships to perform at a high level.
This interactive workshop helps participants strengthen their communication effectiveness through increased self-awareness, practical tools, and real-world application. Participants will explore their personal communication style, identify common triggers that can lead to miscommunication or conflict, and develop strategies for improving clarity, emotional awareness, and interpersonal effectiveness. Through discussion, assessment, and experiential exercises, participants will learn how to communicate more intentionally and build stronger, more productive workplace relationships.
Participants will learn how to:
- Identify their communication style using the What’s My Communication Style? assessment and adapt it to others.
- Recognize and manage communication triggers that can lead to misunderstanding or conflict.
- Strengthen emotional self-awareness and emotional expression in workplace interactions.
- Apply active listening techniques to improve clarity and connection.
- Use practical communication strategies to enhance collaboration and reduce friction.
Delivery
In-person or live webinar for your organization’s group.
Suitable for:
Groups of 5 – 25 participants. Larger groups can be accommodated.
Length
Two hours, half day, or full day.
Location
If delivered in person, the training will be held at your site or a venue rented by your organization.
Workplace culture is shaped not by large initiatives alone, but by everyday interactions. How people communicate, respond to one another, and show respect in routine moments directly impacts engagement, collaboration, productivity, and overall organizational success.
This interactive workshop helps participants strengthen the behaviors and mindsets that contribute to a respectful, inclusive, and positive work environment. Participants will explore the role of civility, professionalism, and personal accountability in shaping workplace culture, while developing practical strategies for communicating respectfully, managing difficult interactions, and building stronger relationships across teams and roles.
Through reflection, discussion, and real-world application, participants will learn how small, intentional behaviors can significantly improve trust, morale, and workplace effectiveness.
Participants will learn how to:
- Understand the impact of civility and respect on workplace culture and performance.
- Demonstrate professional behavior that supports positive working relationships.
- Communicate with respect and professionalism across a variety of workplace situations.
- Navigate challenging interactions with patience, clarity, and composure.
- Build stronger relationships through consistent, respectful engagement.
- Foster an inclusive environment that supports dignity, collaboration, and trust.
- Use technology and communication tools appropriately to support professionalism.
Delivery
In-person or live webinar for your organization’s group.
Suitable for:
Groups of 5 – 25 participants. Larger groups can be accommodated.
Length
Two hours, half day, or full day.
Location
If delivered in person, the training will be held at your site or a venue rented by your organization.
Delivered by Kelli Oberndorf, MHA, CPC, CPF
In this half-day workshop, your team will develop an understanding of how to cultivate curiosity within the workplace by asking questions, understanding one another, and leading with curiosity during conflict.
Topics include:
- Asking open-ended questions
- Listening to understand, rather than respond
- Communicating and resolving conflicts by leading with curiosity
Delivery
In-person or virtual for your organization’s group.
Suitable for:
Groups of 5 – 25 participants. Larger groups can be accommodated.
Length
Half day (three hours).
Location
If delivered in person, the training will be held at your site or a venue rented by your organization.
Communication is the foundation of every successful workplace. Whether collaborating with colleagues, leading teams, or navigating difficult conversations, the ability to communicate with clarity, empathy, and intention strengthens relationships, improves productivity, and drives better outcomes.
This interactive workshop helps participants develop the communication skills needed to build trust, foster collaboration, and create meaningful connections. Through discussion, self-reflection, and practical application, participants will explore communication styles, active listening, verbal and nonverbal communication, emotional awareness, and strategies for navigating challenging conversations with confidence and professionalism.
Participants will learn how to:
- Recognize different communication styles and adapt their approach to connect more effectively with others.
- Strengthen active listening skills to improve understanding and collaboration.
- Communicate with greater clarity through effective verbal and nonverbal techniques.
- Interpret body language and other nonverbal cues to enhance interactions.
- Manage emotions and respond thoughtfully during difficult conversations.
- Overcome common communication barriers to build stronger relationships and achieve better outcomes.
Delivery
In-person or virtual for your organization’s group.
Suitable for:
Groups of at least five participants; no maximum size limit.
Length
Two hours, half day, or full day.
Location
If delivered in person, the training will be held at your site or a venue rented by your organization.
Delivered by Chalice Springfield
Effective feedback fuels high-performing teams. In this hands-on workshop, participants will develop essential feedback skills to boost collaboration, accountability, and continuous improvement in the workplace. Participants learn how to create a feedback culture that drives engagement and professional growth. They will practice giving and receiving feedback that is actionable, constructive, and inspires trust. Perfect for managers, team leaders, and organizations looking to enhance communication.
Course Objectives
Upon completion of this program, participants will be able to:
- Explain the importance of feedback in building high-performing teams
- Develop skills to give feedback that is clear, actionable, and constructive
- Receive feedback with openness and professionalism
- Foster a feedback-rich culture that supports engagement and growth
- Use feedback to enhance collaboration, accountability, and team performance
- Build trust through honest and respectful communication
- Apply practical feedback techniques to real workplace scenarios
Delivery
In-person or live webinar for your organization’s group.
Suitable for:
Groups of 5 – 25 participants. Larger groups can be accommodated.
Length
Two hours, half day, or full day.
Location
If delivered in person, the training will be held at your site or a venue rented by your organization.
Delivered by Shannon Andrus, EdD
This inclusive course is designed to help all members of an organization address issues of gender that can arise in the workplace. The session focuses primarily upon written communication, including the use of pronouns, stereotypical male and female communication styles and their implications, and ways to promote and support all employees regardless of gender. Shannon includes practical suggestions to promote positive gender consciousnesses within the workplace.
Delivery
In-person or live webinar for your organization’s group.
Suitable for:
Groups of 5 – 25 participants. Larger groups can be accommodated.
Length
Adjustable from 30 minutes to 2 hours.
Location
If delivered in person, the training will be held at your site or a venue rented by your organization.
People communicate in different ways based on personality, experience, and preference. In diverse, fast-paced workplaces, understanding and adapting to these differences is essential for building strong relationships, reducing misunderstandings, and improving collaboration.
This interactive workshop helps participants recognize and navigate differences in communication styles to improve clarity, connection, and effectiveness at work. Participants will explore their own communication tendencies, develop greater awareness of how others may interpret their messages, and learn practical strategies for adapting their approach to strengthen understanding and reduce friction in everyday interactions.
Through reflection, discussion, and practical application, participants will build the skills needed to communicate more effectively across diverse teams and working relationships.
Participants will learn how to:
- Recognize different communication styles and their impact on workplace interactions.
- Understand their own communication strengths and development areas using the Gender Communication assessment.
- Adapt communication approaches to improve clarity, connection, and collaboration.
- Strengthen emotional awareness and self-expression in professional settings.
- Apply active listening, empathy, and balanced communication techniques.
- Use practical strategies to reduce misunderstandings and improve teamwork.
Delivery
In-person or live webinar for your organization’s group.
Suitable for:
Groups of 5 – 25 participants. Larger groups can be accommodated.
Length
Two hours, half day, or full day.
Location
If delivered in person, the training will be held at your site or a venue rented by your organization.
In today’s matrixed and cross-functional organizations, success depends less on formal authority and more on the ability to build trust, gain alignment, and positively influence others. As traditional hierarchies continue to evolve, personal influence has become one of the most critical leadership capabilities at every level of the organization.
This interactive workshop helps participants strengthen their ability to influence others effectively, even without formal authority. Using practical frameworks, self-reflection, and experiential learning, participants will explore how communication style, emotional intelligence, and relationship-building directly impact their ability to gain trust and inspire action.
Through discussion, case application, and skill practice, participants will develop a more intentional and effective approach to influencing outcomes, strengthening relationships, and driving collaboration across teams.
Participants will learn how to:
- Understand the difference between positional power and personal influence in modern organizations.
- Identify personal influence strengths and opportunities using self-assessment.
- Build trust and credibility through intentional communication and behavior.
- Strengthen emotional self-awareness to improve interpersonal effectiveness.
- Apply active listening and empathy to increase connection and alignment.
- Recognize and manage triggers that can negatively impact influence and relationships.
Delivery
In-person or live webinar for your organization’s group.
Suitable for:
Groups of 5 – 25 participants. Larger groups can be accommodated.
Length
Two hours, half day, or full day.
Location
If delivered in person, the training will be held at your site or a venue rented by your organization.
Today’s workforce brings together professionals with a wide range of experiences, expectations, and working styles. One of the most visible forms of this diversity is generational difference, which can influence communication preferences, feedback styles, motivation, and approaches to work. When understood and managed effectively, these differences can become a source of strength rather than tension.
This interactive workshop helps participants build awareness and skills for leading and collaborating across generational differences in the workplace. Participants will explore how experiences shape workplace expectations, examine common sources of misunderstanding, and develop strategies for improving communication, reducing conflict, and strengthening collaboration across teams.
Through discussion, reflection, and practical application, participants will learn how to adapt their approach to better engage colleagues across generations and create more inclusive, effective working relationships.
Participants will learn how to:
- Understand how life experiences and workplace context influence generational perspectives.
- Recognize common communication preferences across a multi-generational workforce.
- Identify and address misunderstandings that can arise across generational differences.
- Adapt communication strategies to improve collaboration and engagement.
- Strengthen emotional intelligence when working across diverse perspectives.
- Build more inclusive team environments that leverage generational strengths.
Delivery
In-person or live webinar for your organization’s group.
Suitable for:
Groups of 5 – 25 participants. Larger groups can be accommodated.
Length
Two hours, half day, or full day.
Location
If delivered in person, the training will be held at your site or a venue rented by your organization.
Difficult conversations are an unavoidable part of professional life. Whether addressing performance concerns, navigating conflict, or working through misunderstandings, these moments can feel uncomfortable. However, they are often essential for building trust, improving performance, and strengthening working relationships.
This interactive workshop helps participants develop the confidence and skills to approach difficult conversations with clarity, empathy, and intention. Participants will learn a structured approach for preparing, initiating, and guiding challenging discussions while maintaining respect and professionalism. Through practical frameworks and real-world application, participants will build the ability to manage emotional dynamics, communicate effectively, and work toward productive outcomes.
Participants will learn how to:
- Understand what makes conversations difficult and how to approach them effectively.
- Apply a structured process for preparing, initiating, and navigating challenging conversations.
- Use empathy to reduce defensiveness and strengthen understanding.
- Communicate clearly and respectfully in high-stakes or emotional situations.
- Manage emotional responses—both their own and others’—during difficult discussions.
- Identify pathways to resolution and agreement that preserve relationships and trust.
Delivery
In-person or live webinar for your organization’s group.
Suitable for:
Groups of 5 – 25 participants. Larger groups can be accommodated.
Length
Two hours to half day.
Location
If delivered in person, the training will be held at your site or a venue rented by your organization.
In today’s complex and interconnected workplace, the ability to negotiate effectively is essential. Whether navigating resources, priorities, expectations, or agreements across teams, successful professionals must be able to reach outcomes that balance both relationships and results.
This interactive workshop helps participants develop practical negotiation skills that lead to collaborative, mutually beneficial agreements. Participants will explore key negotiation principles, strengthen their ability to prepare effectively, and practice strategies for navigating conversations where interests may differ. Through experiential learning, case studies, and role-play, participants will build confidence in managing complex discussions and reaching sustainable agreements.
Participants will learn how to:
- Understand the difference between positional bargaining and principled, interest-based negotiation.
- Prepare effectively for negotiations by clarifying goals, priorities, and alternatives.
- Recognize the importance of understanding both their own and others’ underlying interests.
- Leverage personal negotiation style strengths and address development opportunities using the Negotiating Style Profile assessment.
- Apply practical strategies to reach mutually beneficial agreements.
- Navigate impasses and difficult moments while maintaining constructive dialogue and relationships.
Delivery
In-person or live webinar for your organization’s group.
Suitable for:
Groups of 5 – 25 participants. Larger groups can be accommodated.
Length
Two hours, half day, or full day.
Location
If delivered in person, the training will be held at your site or a venue rented by your organization.
Technical expertise may open doors, but it is human skills that build trust, strengthen relationships, and inspire collaboration. In today’s workplace, the ability to communicate authentically, demonstrate emotional intelligence, and connect with others is essential for individual and organizational success.
This interactive workshop helps participants develop the interpersonal skills that foster meaningful relationships and create positive workplace experiences. Through self-reflection, discussion, and practical application, participants will explore the role of communication, emotional intelligence, active listening, and intentional interactions in building trust and influencing others. Participants will leave with practical strategies for strengthening relationships and creating a lasting, positive impact in every interaction.
Participants will learn how to:
- Understand the value of human skills in building strong workplace relationships.
- Communicate with authenticity, confidence, and intention.
- Strengthen emotional intelligence and self-awareness in everyday interactions.
- Apply active listening and nonverbal communication techniques to build trust and rapport.
- Recognize how attitude and behavior influence collaboration and team success.
- Foster meaningful connections that improve communication, engagement, and organizational effectiveness.
Delivery
In-person or live webinar for your organization’s group.
Suitable for:
Groups of at least five participants; no maximum size limit.
Length
Two hours or half day.
Location
If delivered in person, the training will be held at your site or a venue rented by your organization.